At the de dre Nastya Petkova Clinic, we are committed to ensuring the privacy and security of our patients’ personal information. This privacy policy describes how we collect, use, share and protect personal data, in accordance with the following principles with current laws and regulations.

Information we collect

We collect personal information from our patients in order to provide them with orthodontic services. This includes contact information (name, address, e-mail, telephone number), demographic data (age, gender) and medical information (history, medication, allergies).

How we use your information

We use your personal data to provide you with orthodontic care, such as:

• Make an appointment;
• Carrying out examinations and treatments;
• Updating files;
• Reminders and follow-up;
• Payment processing;
• Manage your account.

Your information may also be used to improve our services and meet legal obligations. We only collect the data necessary for these purposes and do not use it for any other purpose without your consent, except in an emergency.

How we collect information

We collect your personal information through online or paper forms, face-to-face interviews and any communication with our staff.

Do we share your information

We may share your data with members of our organization who need it to fulfill the purposes of this policy. Your personal information is not shared with third parties, except as necessary for dental services, for example with laboratories or other health professionals (dentists, physicians, speech therapists, etc.). Dr. Petkova will not sell, rent or disclose your information without your consent unless required by law.

Locating your personal information

Your personal information is stored or processed in Quebec. Some information may be processed by third parties outside Quebec, but dre Nastya Petkova takes the necessary steps to ensure their protection.

The security of your personal information

We take action to protect your personal information from unauthorized access, use or disclosure. However, no security system can guarantee total protection, and a residual risk remains. Our clinic uses secure systems, rigorous identity management and physical safeguards in accordance with applicable laws and regulations.

Your rights

You have the right to access, modify or delete your personal information. You may withdraw your consent at any time, but this may limit our ability to provide you with appropriate services. You have all the rights provided by current legislation. To exercise these rights, please contact us at drnastya.petkova@gmail.com or at 438-934-8181.

Changes to our privacy policy

We have the right to modify this Privacy Policy to ensure compliance and to reflect any changes in our personal information collection process. In the event of significant modifications, we guarantee to inform you by means of a notice and by publishing the new version on our Web site.

Additional info

If you have any further questions about our privacy policy, please contact us.

contact drnastya.petkova@gmail.com or 438-934-8181.